1. If you have an account on, please sign in to tell us your problems. This will allow us to give you account-specific answers.
  2. To request a refund, contact us here or calling 1-416-628-1072. If you request the refund from your bank directly, we will have no choice but to block your profile permanently. We also reserve the right to report the card and profile to your card issuer for possible fraud.
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